USEFUL INFO
DELIVERY
Delivery on bespoke items is about 4/5 weeks. If you require your order sooner, please get in touch.
POSTAGE COSTS
Postage to the UK
Up to £14.99 - £3.00
£15.00 to £49.99 - £4.00
Over £50.00 - £5.00
Postage overseas
Up to £14.99 - £8.00
£15.00 to £49.99 - £15.00
Over £50.00 - £22.00
SIZING
All measurements are body measurements and not garment measurements. Ample room is allowed in the garment for wearing over other clothing. Please contact us if you require a 'made to measure' service
BESPOKE SERVICE
All our garments are made 'in house' which enables us to offer a 'Made to Measure' service if required. Please enquire here.
WEIGHTS
All the weights of garments are based on the Large size.
RETURNS
All our garments are fully guaranteed to the original purchaser against defects in components, materials and workmanship.
Please return any unwanted goods within 7 days of purchase.
It is the responsibility of the customer to bear the cost of return shipping. The returned item is the customers responsibility until it reaches us. We do not hold responsibility for any packaged that is damaged or lost during return shipping. Please make sure the package is insured to the full value.
All items should be returned new and unused, with the tags intact and in their original condition. Unfortunately returns that are damaged, soiled or altered in any way may not be accepted. A restocking fee of 25% of the purchased price may be charged.
REPAIRS
Any damage due to 'wear and tear' or accidental damaged can be returned to us for repair for a reasonable cost.
Please contact us to discuss your requirements before returning the garment.
PRIVACY POLICY
Weather Wise Wear is committed to safeguarding the privacy of our customers and website visitors.
We only collect your personal information if you make a transaction with us.
We will not use financial information for any purpose other than concluding that transaction. All our electronic payments are handled through PayPal.
We may store your contact details to allow us to get in touch with you in future regarding promotions, etc. We will not give your information to anyone else.
We use web tools to examine your usage of the site to help us understand our customers better. We do not collect any identifiable personal information when we do this.
Our website transactions are handled through Paypal. You should only provide your personal information to Paypal after reviewing the Paypal privacy policy (available at www.paypal.com). We will share information with Paypal only to the extent necessary for the purposes of processing payments you make through our website.
PLEASE NOTE
Weather Wise Wear reserve the right to alter and improve product specification without prior notification.